3 lessons learned from Amazon Prime program

first_imgAmazon celebrated 20 years of business this July with “Prime Day”. This one-day sales event has been touted to offer shopping discounts to rival those of Black Friday. The only criteria needed to participate in this event — you must be an Amazon Prime member. For a $99 annual fee, Prime members enjoy expedited shipping, unlimited streaming of movies, TV and music, free e books, cloud storage and early access to special shopping events. While loyalty/reward programs have been around a while, Amazon Prime is probably one of the best, and could be considered the template for creating the ultimate loyalty program for credit unions.Here are 3 Amazon Prime program features to consider when creating a credit union member loyalty program.DataAmazon is successful at building incredibly detailed profiles on its users. This data not only comes from static information, such as age and where they live, but their purchase behavior and preferred delivery channel. Currently, credit unions have this information and more. Credit unions typically collect enough information to predict members’ needs for a new car, home, college tuition or retirement. With additional strategic insight and data analytics they could likely predict lifestyle changes, such as marriages, divorces and births of children.To fee or not feeYes, Amazon has a payment threshold. While part of the annual fee probably covers hard costs like two day shipping, they probably make it up in increased volume. What would your credit union like to see its members do more, and would they pay for it? One recommendation is offering a hassle-free credit card that should it ever be breeched, the credit union will personally transfer over recurring payments to a new card.Continually modify the programAmazon continues to test new ideas on its Prime members using the incredible amount of data they currently have on each member while also continuing to gather more. They also add new services based on consumer needs as well as purchases. What are members currently doing repetitively and what would your credit union offer them as a new service or offering? The most frequent payments members make monthly is to their cell phone provider. What could your credit union offer them that could reduce that cost? Is there a partnership that can be formed with cell phone providers that would give your members benefits for being a member of your credit union? The question here is, how to does your credit union carve out value like Amazon?The obvious criteria to building an Amazon-like loyalty program is to have access to member’s data. Luckily, you work for a credit union, and not just a retailer, so this information is at your fingertips!If you need any guidance on how to access, or leverage this data, feel free to reach me at [email protected] 6SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Anne Legg Anne Legg, founder and principal of THRIVETM Strategic Services THRIVE works with credit unions to develop transformational business strategies from their business insights to grow in a competitive, highly regulated … Web: https://www.anneleggthrive.com Detailslast_img read more

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College football’s toughest places to play for 2019, from Death Valley (again) to the Horseshoe

first_imgMORE: College sports’ best football/basketball coaching duosThe truth is it’s a subjective question with more than one good answer. Sporting News, using stats from TeamRankings.com, looked at some of the toughest places to play in 2019, and we have several different categories to pick from.A closer look:Overall: Bryant-Denny Stadium (Alabama) By every metric, it’s just hard to win there. Alabama is 59-4 at home since 2010 and hasn’t lost a home game since 2015, against Ole Miss. There’s a reason why Alabama coach Nick Saban admonishes students who don’t stay for games: He wants to make it even tougher for opponents to win. The Tide were one of 17 FBS teams to go undefeated at home last season, and they did it by winning by an average of 33 points per game. Alabama beat Texas A&M, Mississippi State and Auburn by an average of 25.7 points per game.Last two years: Samford Stadium (Georgia)  The Bulldogs have not lost a home game the last two seasons, though it could be argued they haven’t faced that big a test. In fact, Mississippi State is the only ranked team that has faced Georgia at home. That will be tested this year with a schedule that includes visits from Notre Dame, South Carolina and Texas A&M.Last four years: Memorial Stadium (Clemson)  Clemson has all the same metrics as Alabama the last four years. The Tigers have an identical 27-1 record at home under Dabo Swinney, and a 5-0 record against ranked teams with nonconference victories against Notre Dame and Auburn. Texas A&M will be the next big visitor this season. The pageantry by Howard’s Rock before games hasn’t lost its charm.Since 2010: Ohio Stadium (Ohio State)  The Buckeyes have an FBS-best 60 wins at home since 2010, and that comes with just five losses. Baker Mayfield-led Oklahoma is the only team to walk into The Shoe and win the last two seasons. Urban Meyer lost one Big Ten game at home since 2012 — a shocking upset against Michigan State in 2015. These are the standards first-year coach Ryan Day will have to uphold.Last 15 years: Albertsons Stadium (Boise State)  When the Broncos say they don’t lose on “The Blue,” they mean it. Boise State is 89-8 at home over the last 15 seasons, and they have lost just five home games under coach Bryan Harsin. They lead FBS football with a 91.8 win percentage in that timeframe.MORE: College football’s best programs this decadeAs Power 5 home favorite: Bill Snyder Family Stadium (Kansas State)Three Power 5 schools have one home loss as the favored team the last five years. You already knew Alabama and Clemson. You might not have known about Kansas State. Imagine how first-year coach Chris Klieman can use that to his advantage once the Wildcats are rolling again.As Group of 5 home favorite: Maverik Stadium (Utah State)The Aggies are 21-0 at home as a home favorite the last five years, but it will be interesting to monitor how that changes with the coaching change from Matt Wells to Gary Andersen.As Power 5 home underdog: Sun Devil Stadium (Arizona State)It’s all about that heat. The Sun Devils have an 8-6 record as the underdog at home the last five years; tied for the most wins among Power 5 schools with Virginia (8-9). Herm Edwards will continue to build on that.As Group of 5 home underdog: Falcon Stadium (Air Force)Playing against an Academy School is tough. Playing against that school in their house when they are an underdog isn’t any easier. The Falcons are 6-2 as a home underdog since 2014.MORE: SN’s prediction for Playoff, bowl gamesConference game: Gaylord Family Oklahoma Memorial Stadium (Oklahoma)It’s the same answer as last year. Oklahoma has lost just one Big 12 game at home the last four seasons — against Iowa State in 2017 — and that includes a 5-0 record against ranked teams. Texas never visits Norman due to the neutral site nature of that rivalry, but every other Big 12 team has. Not one of them has come away from unscathed.At night, Part I: Tiger Stadium (LSU)  The stands are always shaking when LSU plays at home at night, even if the last big game was a 29-0 loss to No. 1 Alabama. Still, the reputation alone for an unmatched atmosphere keeps the Tigers on this list.  At night, Part II: Beaver Stadium (Penn State)  You can’t mention Tiger Stadium at Night and not have a sidebar about the “White Out” at Penn State, though the last one featured a heart-breaking loss against Ohio State. There aren’t many better settings in college football.One Power 5 to watch in 2019: Michigan Stadium (Michigan)  The Wolverines have the sixth-best record among Power 5 schools at home, boasting 24-4 record since Jim Harbaugh took over in 2015. Alabama, Clemson, Ohio State, Penn State and Oklahoma — all schools mentioned above — are the only ones that have been better in that stretch. The problem is those four losses came two times each to Michigan State and Ohio State. The Spartans, Buckeyes and Notre Dame all visit the Big House this year. It’s a big home schedule for Michigan.One Group of 5 to watch in 2019: Spectrum Stadium (UCF)UAB is the only other Group of 5 school that is undefeated at home the last two seasons, but the Knights have got a lot more publicity. UCF is 15-0 at home as part of a two-year unbeaten streak in the regular season. They will put that on the line against Stanford, Houston and South Florida this season. MORE: Ranking college football coaches 1-130 for 2019 seasonUnder 80K: Husky Stadium (Washington) Washington is 19-1 the last three seasons and has re-established its Pac-12 power. With that, the reputation for going to Husky Stadium will continue to increase. Chris Petersen did the same thing at Boise State.Between 80-100K: Jordan-Hare Stadium (Auburn) The configuration puts fans at eye level with the players, and despite home losses to LSU and Tennessee last year we’re sticking with this answer. Auburn is 4-1 against ranked teams at home the last two years, including wins against Alabama and Georgia. The Tide and Bulldogs visit Jordan-Hare in November. What’s the toughest venue in college football? That’s a question that’s almost impossible to put a true measurement on. You can go by the wins and losses. You can go by the size of the stadium. You can go by the atmosphere or by time of day (or in most cases, time of night).last_img read more

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Lakers free agency rumors: Los Angeles among 3 teams still ‘in the mix’ for Danny Green

first_imgThe Lakers acquired Anthony Davis from the Pelicans in June and have enough cap space to sign a third star. They’re pursuing Leonard, as well.“For me, my biggest thing, my biggest mantra, is winning,” Green said. “I want to be in a situation where I can play, be effective and win. I want to be in an organization that is a contender, so I’m looking at a lot of places that have a really good foundation.”If he heads to the Mavericks, Green would slot in next to Luka Doncic and Kristaps Porzingis while the Raptors could bring back almost every major piece from their championship-winning team if Leonard and Green re-sign. Kawhi Leonard free agency rumors: Danny Green thinks there’s a ‘higher percentage’ star stays with Raptors There are three teams still in the mix to sign Danny Green.The Lakers, Mavericks and Raptors remain in contention to land the 32-year-old, the guard announced on his podcast’s official Twitter account Tuesday. Lakers free agency rumors: Los Angeles continues to fill out roster, signs Jared Dudley After day three of Free Agency, these 3 teams, in no particular order, are in the mix for Danny. You get to be General Manager, what are you telling @DGreen_14 ?Keep an eye out to this account and @HarrisonSanford for any updates. pic.twitter.com/RWcQuQq3OP— Inside The Green Room (@GreenRoomInside) July 2, 2019Green, along with star Kawhi Leonard, was sent from the Spurs to the Raptors last summer. He shot a career-high 45.5% from 3-point range on 5.4 attempts per game for Toronto during the regular season as the team went on to win its first title in franchise history.“It was a great year and I had a lot of fun,” Green told USA Today’s HoopsHype last month. “It was cool — from being traded and not knowing what was going on to coming to a city that welcomed me with open arms and embraced me. I had a pretty good season, with some ups and downs in the playoffs.” Related News Kawhi Leonard free agency rumors: Lakers believe they’re ‘firmly in the lead’; Drake plans Raptors pitch “Obviously, I want to maximize on the dollar, but I also want to maximize on the situation,” Green said. “I know I’m not an All-Star or star player, but I want to be remembered as a great role player who won a lot of games and leave my mark in the league.”Green also won a title with the Spurs in 2013-14.last_img read more

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Guyana, UK Govt deny Russian claim of military base construction

first_imgThe Government of Guyana is calling on Russia to retract statements that suggested that a military base was constructed on the border with Venezuela to train refugees from that country to return home and destabilise the Spanish-speaking nation.These claims were made on Thursday by Russian Foreign Ministry Spokeswoman Maria Zakharova on the sidelines of the International Youth Forum Eurasia Global in the Russian city of Orenburg.However, Guyana’s Government on Friday denounced the claims as false.“The Government of Guyana calls on the Government of the Russian Federation to immediately withdraw this baseless statement which is utterly false,” a missive from the Foreign Affairs Ministry in Georgetown said.According to the Ministry, this incident is especially unfortunate, given that relations between Guyana and Russia have always been based on mutual respect, trust, and friendship. In fact, it went on to reaffirm the Guyana Government’s unequivocal commitment to the purposes and principles of the United Nations Charter.“Guyana has always been resolute in its advocacy for several principles of international law including, in particular, the sovereign equality of States. Guyana, therefore, categorically rejects any suggestion that it would allow its sovereign territory to be used in a manner inconsistent with its neighbourly and peaceful relations with Venezuela,” the Foreign Affairs Ministry said.This allegation comes on the heels of the longstanding Guyana-Venezuela border controversy case being sent to the International Court of Justice as a means for peaceful settlement.The Foreign Affairs Ministry said Guyana is fully committed to this decision taken by the United Nations back in January 2018. The border controversy arose from Venezuela’s contention that the 1899 Arbitral Award establishing the boundary between British Guiana and Venezuela is “null and void”.The Russian Spokeswoman said that the United Kingdom of Great Britain and Northern Ireland was “completing the construction of a military base on one of the islands at the mouth of the Essekibo (sic) River under a plausible pretext – supposedly to stop the smuggling of weapons and drugs”.Zakharova went on to say, “there have already arrived several dozen so-called ‘refugees’ from Venezuela to undergo training as part of reconnaissance and sabotage groups, and then to be dispatched to Venezuelan territory in order to destabilise the situation and carry out appropriate actions – from extremist to terrorist”.However, Britain’s Defence Ministry on Friday denied the allegations that it was involved in a plot to overthrow the Venezuelan Government using a military base in Guyana to train armed militias.The United Kingdom-based Morning Star reported a Ministry of Defence (MoD) spokesman as saying, “The claims by the Russian Foreign Ministry are clear disinformation. The UK does not possess, is not building, nor operates from any base in Guyana”.In recent years, Venezuela has been experiencing worsened economic and political turmoil. In fact, the deteriorated political situation has given birth to a parallel government, putting the nation into unchartered territory – with two presidents. However, many countries around the world now recognise Opposition Leader Juan Guiadó as the interim President following a 2018 elections, which re-elected President Nicolás Maduro. However, a majority of the international community has deemed those elections as fraudulent.The current crisis engulfing Venezuela is now in its fifth consecutive year and according to a new United Nations report earlier this year, almost a quarter of the once-wealthy South American nation’s population in dire need of help with a whopping 94 per cent Venezuelan living in poverty.last_img read more

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