Create a positive borrowing experience for your members

first_img 49SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Harmonie Taddeo Harmonie Taddeo is the Vice President of Marketing & Communications for Northwest Federal, a 3.2 billion federal credit union located in Herndon, VA.  In her capacity as Vice President … Web: nafcu.org Details Credit unions occupy a space crowded with banks, finance companies, loan brokers, payday outfits and now, fintechs. While we generally have better loan rates and terms, that’s not always what keeps the credit union top of mind when someone needs financing. Often convenience and ease of application process matter more to our borrowers. Is the loan process easy to navigate? Does it move at a good pace? Is it convenient? Can a member apply on a mobile device?What are we doing to deliver a positive borrowing experience?Given all the competition, from traditional financial institutions to non-traditional online options, why should members choose your credit union for their next loan? Here are three ways to begin:Make it convenient. How easy is it to apply for a loan at your credit union? Can members apply 24/7 from their mobile devices? Do they always have to visit brick-and-mortar, or can they conduct the entire process online?Make it fast. How quickly can a member obtain the funds he or she needs? Home buyers, for example, need their funds within a finite period of time. Is your mortgage closing process seamless and efficient?Make it easy. What is required from application to funding? Are you using automation to pull in information, or is your member forced to give you the same history for each transaction – as if they are using your credit union for the first time, every time?There are many opportunities for credit unions to improve the application and borrowing experience, and opening a dialog with vendor partners and industry experts can provide valuable insight on how to do that.I’ll be engaging with some of these experts during a panel discussion at NAFCU’s Lending Conference, which takes place Nov. 6-9 in San Antonio. Over four days, this conference will explore recent regulatory and strategic developments in mortgage lending, credit card and auto lending, the economy, what millennials want, how to meet the challenges of fintech and much more.It’ll be a great week filled with content and insight on how credit unions – and credit union members – can excel in today’s diverse lending space. I’m excited about this new conference, and hope I get to see you there.last_img read more

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Theft suspect nabbed

first_imgThe 47-year-old Panfilo Agudez, a resident of the village, was caught on Tuesday. ILOILO City – Charged with theft, a man was arrested in Barangay Tahing, Calinog, Iloilo. The suspect was detained in the lockup cell of the Calinog municipal police station. Agudez’s apprehension was staged on the strength of an arrest warrant issued by Judge Maria Yvete Go of the Regional Trial Court Branch 37. A P40,000 bail bond was recommended for his temporary liberty./PNlast_img

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ARRANMORE LIFEBOAT RESCUES STRANDED FISHERMAN

first_imgThe crew of the RNLI Arranmore Lifeboat were called out today at 3.30pm to assist a fisherman involved in an accident on board a 12 meter fishing boat from Greencastle. The accident happened 12 miles N.W off Tory island.The Coast Guards at Malin Head also alerted the Coast Guard helicopter from Sligo to assist in the evacuation of the injured fisherman who is in his mid 40’s. Coxswain of the Arranmore Lifeboat, Anton Kavanagh said that the transfer of the casualty went smoothly as the weather was good and the lifeboat had no problems manoeuvring alongside the fishing boat. The casualty was transferred from his boat to the care of the lifeboat crew and taken to Burtonport where he was transferred to Letterkenny Hospital by ambulance. This is the 4th time in 5 days that the lifeboat has been called out to render assistance. Two of the calls were medical evacuations from Arranmore who were transferred to Letterkenny Hospital by ambulance.At the weekend the lifeboat was called to search for a missing swimmer off Portnoo, fortunately the swimmer was located by the Coast Guard helicopter and the lifeboat returned to Arranmore.  ARRANMORE LIFEBOAT RESCUES STRANDED FISHERMAN was last modified: June 25th, 2014 by John2Share this:Click to share on Facebook (Opens in new window)Click to share on Twitter (Opens in new window)Click to share on LinkedIn (Opens in new window)Click to share on Reddit (Opens in new window)Click to share on Pocket (Opens in new window)Click to share on Telegram (Opens in new window)Click to share on WhatsApp (Opens in new window)Click to share on Skype (Opens in new window)Click to print (Opens in new window)last_img read more

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